Features

Dispatch & Route Optimization

A live dispatch board with interactive map, one-click route optimization, and real-time driver tracking. Know where every driver and package is, right now.

Interactive dispatch map with live driver GPS positions
One-click multi-stop route optimization (TSP solver)
Numbered stop sequence with optimized trip polyline
Predictive ETAs calculated from driver GPS to each stop
Driver groups with focus/zoom and roundtrip toggle
Auto-assignment by route zones (ZIP, city, or region)
30-second auto-refresh with collapsible sections

LiveCourier dispatch board with route optimization, numbered stops, and live driver tracking

Shipment Management

Full shipment lifecycle from creation to delivery. Single-piece or multi-piece, domestic or international.

Auto-generated waybill numbers with barcode labels
Multi-piece shipments with weight corrections
Full tracking timeline with driver, location, and timestamp
Customs documentation (HS codes, declared values)
Thermal (4x6) and PDF label printing
Custom fields for any workflow
CSV bulk import with field mapping

LiveCourier shipment management with AWB tracking, status badges, and tracking timeline

Driver Mobile App

A progressive web app that works on any phone. No app store, no per-driver fees, instant updates.

Works on iOS and Android (Safari / Chrome)
Optimized stop order with numbered sequence
One-tap Google Maps navigation per stop
Predictive ETA from current position
Camera barcode scanning for pickups
Signature capture + photo proof of delivery
ID verification (PDF417 barcode scanning)
Full offline support with automatic sync
GPS tracking every 30 seconds

LiveCourier driver app showing job list with stop numbers, ETA badges, and navigate button

Billing & Invoicing

From rate calculation to invoice delivery to payment tracking. Automate your billing so you get paid faster.

Automatic charge calculation from rate tables
Distance, zone, weight, or formula-based pricing
Per-customer rate agreements and discounts
PDF invoice generation with multiple templates
Payment recording with multi-invoice application
Credits, debit notes, and account balances
Surcharges (fuel, residential, remote area, etc.)
Email invoices directly to customers

LiveCourier billing with automated charge calculation, PDF invoices, and payment tracking

Customer Web Portal

Give your customers self-service access to book, track, and manage their shipments. Branded with your identity.

Online shipment booking with rate preview
Real-time package tracking
Invoice history and online card payments (Stripe)
Address book management
Branded with your company logo and colors
CMS for custom pages, menus, and content
Embeddable tracking and booking widgets

LiveCourier customer web portal with shipment booking, tracking, and invoice access

Privacy-First Routing

Self-hosted route calculation and distance pricing. Your customers' addresses never leave your infrastructure - no Google Maps, no third-party data sharing.

Real road distance, not straight-line estimates
Unlimited route calculations - no per-request fees
No customer data sent to third parties
US, Canada, UK, Europe, and more
Ideal for medical, legal, and cannabis logistics

Google Maps API

$5-10 per 1,000 requests
10 drivers = $50-200/mo just for routing
Every address sent to Google
Costs grow with every driver

LiveCourier

Unlimited requests
Flat monthly cost
Data stays on your servers
Same cost at any scale

And Much More

21 Languages

Full interface in 21 languages with per-user preference. 72-article help center and setup guides translated into every language.

Customer Live Tracking

Shareable tracking links with live driver position on map, predictive ETA, and PIN protection. No app required for recipients.

Analytics & Reporting

6-KPI dashboard, driver scorecards, revenue and aging reports, sales commission tracking, and security audit logs. CSV export on every report.

Flexible Rate Management

Distance, zone, weight, or formula-based pricing. Per-customer rate agreements, publish vs. cost rates, and quick quote tool.

REST API

Full programmatic access - create shipments, get rates, track packages, generate labels. Token auth with rate limiting.

ID Verification

Scan government ID barcodes (PDF417) for age verification and chain-of-custody compliance. Critical for cannabis, medical, and legal deliveries.

Driver Pay

Generate pay statements for own drivers (base + commission) and subcontractors (per-job). Approval workflow from pending to paid.

Security & Permissions

56-key granular permissions, bcrypt passwords, 5-attempt lockout, CSRF protection, security audit logs, and automated daily backups.

Proof of Delivery

Electronic signature capture, photo proof, delivery notes, and GPS coordinates at time of delivery. All stored on the shipment record.

Multi-Branch

Manage multiple branches, warehouses, and hub locations. Per-branch operations with centralized billing and reporting.

FedEx Integration

Create FedEx shipments, generate labels, and cancel shipments directly from LiveCourier. More carriers coming soon.

Credit Card Payments

Accept credit card payments through your customer portal via Stripe Connect. Customers pay invoices online with one click.

Outbound Webhooks

Real-time event notifications for 10 events (shipment created, delivered, invoiced, etc.). HMAC-signed payloads with delivery logs.

Email Templates

Customizable email templates for tracking notifications, invoice delivery, verification, and onboarding sequences.

Data Import & Export

Import customers and shipments from CSV. Export any report, grid, or dataset to CSV with a single click.

Manifest Management

Create shipping manifests with flight info, cargo details, and document generation. Add or remove shipments with live search.

Setup Wizard & Help Center

Guided setup in minutes. 72-article help center available in 21 languages. Interactive setup guides and 7-email onboarding sequence.

Privacy & Compliance

GDPR-ready consent management, GPS consent for drivers, self-hosted routing (no data leaves your servers), and encrypted credentials.