As a courier company owner there are couple of paths that you have to follow to improve your service quality and company. As you grow one of the most import key element becomes your software. There are different types of courier software out there but how to choose the right one for your company?
As a starting point we can categorise courier software into 2 groups:
- Web based software (platform independent)
- Platform dependent software
Web based software has many advantages over platform dependent software (such as windows based software) If purchase a platform dependent software say tested and works on windows vista there are no guarantees that it will work with new version of windows. You will have to pay your software vendor upgrade/update fees over and over again. Your employees may have apple mac systems at home and may need to access critical data from home just because your software only works with windows platform they wont be able to use your new courier software from remote location.
Whereas when you have a web based courier software you can use it with any platform windows, apple, linux, android etc… You do not need to pay additional fees for remote connection modules or when you upgrade your company computers you do not have to upgrade your courier software as well. Web based courier software can work with computers, tablet pc, hand-held devices and so on. This saves you a lot of money in long run.
Ok now we decided we are going to choose to buy web based courier software but what are the other important features?
A solid and effective courier software should come with web portal integrated so that your customers can benefit from your software as well. If you want to compete with other couriers in your area or even with major couriers you should give your customers access to web tools. With a integrated web portal your customers will have the ability to print air waybills online, track their shipments, schedule pickup, order supplies, print their invoices and make payments online. These are only few features that comes with a good courier software. These feautes will save you a lot of time and keep your organised.
We will continue to our research with the next part of this article.
Till then you can go through mentioned features and more from our website http://www.livecourier.com or request a Courier Software Demo